Custom Software

Custom CRM and ERP: run your business from one screen.

We build company-specific CRM and ERP systems: service and appointment management, field sales tracking, and construction and project ERP. We don't install off-the-shelf packages; the software is written around your process, and the source code stays with you.

Let's discuss your process Solution areas

8 software products: 4 industry-specific, 4 of our own
3 processes: service, field sales, projects
0 per-user monthly license fee

Screens of Medikal Patron CRM and Solar Gard CRM · demo data. The note is illustrative.

What we do

We start where the ready-made package ends.

Digitalpedi develops CRM and ERP systems written around each business's own processes. From the appointment to the work order, from the field visit to the project cost, we bring work that is now scattered across Excel files and WhatsApp groups into a single panel.

We also run our own agency operations on a CRM we wrote ourselves, with 10 modules: Dashboard, Customers, Pre-meetings, Appointments, Quotes, Services, Finance, Reports, Assistant, Settings. We use the approach we recommend to clients in our own business first.

Compared with off-the-shelf SaaS products, the real difference is not a feature list but ownership: the source code and data stay with you, there is no monthly license fee per user, and when you ask for a change your request doesn't queue on a provider's global roadmap. A detailed comparison is in the table below.

Solution areas

Three processes we solve.

Service & Appointment CRM

A service management system that tracks the whole job on one screen, from appointment to delivery: pre-meeting, appointment, work record, warranty record and customer history.

Modules running in this system

Pre-meeting record and customer follow-up
Appointment calendar and daily plan
Job/application record: which work was done for whom
Handoff to the warranty record on the brand's head-office site and the customer-facing lookup
SMS notification management
Customer history and repeat-job tracking

These modules run in the service management system we built for Solar Gard authorized application centers and in the Medikal Patron CRM used by Reslife Medikal. Client work: Solar Gard network

The module list varies by company; in the discovery meeting we map your current process and decide together which screens are needed.

Service & Appointment CRM: the process step by step (in Turkish)

“Appointments are on the phone, job records are in a notebook, and nobody has the warranty details at hand.”

Solar Gard CRM · demo data

Field Sales Management

A sales management system that makes your field team's visits, meeting outcomes and target tracking visible from the center.

Modules running in this system

Regional business discovery on a map
Stage-by-stage sales pipeline tracking
Meeting notes and visit history
Request form with photos and instant notification
Period-based sales funnel and metrics dashboard
Mobile app that works in the field without internet (PWA)

We built this solution for ourselves first: our sales team manages the field through a mobile app that also works offline.

The module list varies by company; in the discovery meeting we map your current process and decide together which screens are needed.

Field Sales Management: the process step by step (in Turkish)

“You don't know how many visits happened in the field today, or what came out of them, until the evening.”

Digitalpedi Field Sales interface (demo data)

Digitalpedi Field Sales · demo data

Construction & Project ERP

An ERP that manages project-based work: staff, materials, expenses and income, payment tracking and completion status on the same screen.

Modules running in this system

Survey and quote management
Project tracking and work calendar
Finance and cash ledger
Stock, suppliers and purchasing
Pre-meeting and customer records
Reporting

These modules are in daily use in the Geo Enerji CRM we developed for a company running projects in the energy sector. Software: Geo Enerji CRM

The module list varies by company; in the discovery meeting we map your current process and decide together which screens are needed.

Construction & Project ERP: the process step by step (in Turkish)

“You can only work out which project made a profit months after the job is finished.”

Geo Enerji CRM · demo data

Software we have built

Industry-specific software

We talk from working products, not slides. Each system below was written and delivered; the ones labeled “In active use” run the daily operations of real businesses today. In a meeting we can open a demo of any of them together.

In active use Screen: demo data

Medikal Patron CRM

Medical device sales and service companies
A 31-screen management system for companies that sell and service medical devices; Reslife Medikal runs its daily operations on this software.
- Customer and device tracking
- Service record and service board
- Appointment management
- SGK (social security) device list
- Current accounts and account statements
- Stock tracking and periodic maintenance
- Sleep follow-up process
- Sales records, SMS management, reports
Medikal Patron CRM: product page (in Turkish)
In active use Screen: demo data

Geo Enerji CRM

Energy and solar (GES) project companies
A 16-module project and operations management system developed for a company running projects in the energy sector, from survey to quote and from project to collection on the same panel.
- Survey and quote management
- Project tracking
- Finance and cash ledger
- Stock management
- Suppliers and purchasing
- Work calendar
- Pre-meeting and customer records
- Reporting
Geo Enerji CRM: product page (in Turkish)
In active use Screen: demo data

Solar Gard CRM

Window film and coating application centers
A service management system for Solar Gard authorized application centers; two application centers manage their daily work with this software.
- Appointment and pre-meeting
- Work order creation and tracking
- Vehicle and customer history
- Handoff to the warranty record on the brand's head-office site and the customer-facing lookup
- Current accounts and statements
- SMS notification
- Reports
Solar Gard CRM: product page (in Turkish) Client work: Solar Gard network
Ready to use Screen: demo data

Beauty CRM

Beauty centers and salons
An appointment and customer management system for beauty centers. The product is ready to use; it is not currently running at an active business, and a demo can be requested.
- Appointment calendar (month, week, day, list)
- Customer card and appointment history
- Package sales and session deduction
- Cash management and current accounts
- Stock tracking and product sales
- Staff commission
- SMS templates
- Reports and daily summary
Beauty CRM: product page (in Turkish)

What we use in our own business

Digitalpedi products

Software that Digitalpedi uses in its own work, plus the assistant we add to websites. Digitalpedi CRM, Field Sales and HQ are scalable software; we can set them up customized for a company that wants them, connected to one another. Each card's label states the product's status today.

Used in our own business Screen: demo data

Digitalpedi CRM

Agencies and service companies that sell recurring services (renewals, subscriptions)
An agency management system that brings customers, quotes, service renewals and current accounts into one panel; Digitalpedi runs its own agency on this software.
- Quotes and acceptance flow
- Customer card: services, finance, requests, communication, files
- Digital services and renewal periods
- Domain expiry tracking
- Current accounts and account statements
- Finance center and cash flow forecast
- Renewal and debt reminders
- Reports and conversion funnel
Digitalpedi CRM: product page (in Turkish)
Used in our own business Screen: demo data

Digitalpedi Field Sales

Sales teams that visit businesses in the field
Business discovery on a map, a stage-by-stage sales pipeline and a mobile app that works offline; Digitalpedi's sales team manages the field with this app.
- Map: business discovery by category
- Pipeline: stage-by-stage sales line
- Campaign: meeting cards ordered by walking route
- Demo Request: request form with logo and images
- Tasks: work notes within the team
- Dashboard: visit and demo counts by period
- Offline work (PWA)
Digitalpedi Field Sales: product page (in Turkish)
In use, development ongoing Screen: demo data

Digitalpedi HQ

Companies that want to run daily work by command
An internal operations system that works by command and splits work across roles: it writes records to the CRM, asks for approval and tracks every job in a ledger. In use in Digitalpedi's own work; development is ongoing.
- Commands and approval cards over Telegram
- Writing and undoing expense records in the CRM
- Color-coded approval gates
- Drafting quotes
- Morning briefing and evening summary
- Ledger: an audit trail of every command
- Expense tracking
Digitalpedi HQ: product page (in Turkish)
In active use

Site Assistant

Businesses with a website and dealer networks
A guidance assistant we add to websites, working with a decision tree: with a few choices it takes the visitor to the right page, to a dealer or to WhatsApp with a ready message. It doesn't call a language model and creates no API cost.
- Step-by-step guidance with a decision tree
- Matching typed sentences with a keyword dictionary
- Collecting choices into a ready WhatsApp message
- Dealer cards by city
- Option to call by phone
- Answers only from the site's own content
- Keyboard use and reduced-motion support
Site Assistant: product page (in Turkish)

Comparison

How it differs from off-the-shelf software.

Both are valid choices. The table below is there so you can see which one fits your situation.

Comparison of off-the-shelf packages/SaaS and company-specific development on process fit, per-user cost, ownership and changes
Topic	Off-the-shelf / SaaS	Company-specific development
Process fit	The company adapts to the way the software works.	The software is written around the company's existing process.
Per-user cost	Usually a monthly fee per user.	No recurring license fee tied to the number of users.
Ownership	Data and software stay with the provider.	The source code and data stay in your name.
Changes	Requests queue; no separate development is done for each company.	Changes are made directly on your own version.

How we work

A clear process, no surprises.

From analysis to measurement you know what we are doing at every stage, and we stick to the schedule.

Analysis

We study your brand, your audience and your competitors.
Strategy

We draw a clear roadmap to your goals.
Design

We design an interface and experience made for your brand.
Development

We code it fast, clean and scalable.
SEO Preparation

We prepare the technical SEO and content structure for launch.
Launch

We take the site live with a smooth switchover.
Measurement

We track the results and keep improving.

FAQ

About business software

If your question isn't here,write to us.

Ask on WhatsApp

01Why custom software instead of a ready-made CRM/ERP?

With ready-made packages the company has to adapt to the way the software works; your process can only stretch as far as the product allows. With custom development the software is written around your current process, and when you want a change your request doesn't queue on a provider's roadmap.

02Who keeps the source code and data?

The source code and database stay in your name. If you want to hand the software to another team, we hand everything over; there is no lock-in with us.

03What determines the cost?

The number of screens and modules, the integrations to be built and optional maintenance. There is no recurring license item tied to the number of users, so the cost doesn't grow as your team grows.

04Can it talk to our existing systems?

Yes. Integrations with services such as accounting software, e-commerce infrastructure, SMS providers, calendars and WhatsApp can be built through APIs. We confirm which integrations are possible in the discovery phase by looking at the other side's API.

05How does a project run? Is it delivered all at once?

We work in phases. At the end of each phase you see a working version; because the project runs on a scope fixed up front, there are no surprises along the way.

06Do you only work with companies in Mersin?

No. We run web and print work mostly in and around Mersin; we deliver software projects remotely across Türkiye.

07Do we host the software ourselves?

It depends on your preference. You can host it on your own server or a cloud provider; we handle the setup and the migration.

Where to start?

Let's talk through the process first, then write the software.

Let's map your current flow together: where each step gets stuck, which screens you really need. We don't talk price before the scope is clear.

Message us on WhatsApp +90 530 687 81 09

Or fill in the contact form and we will get back to you.

Custom CRM and ERP: run your business from one screen.

Service & Appointment CRM

Modules running in this system

Field Sales Management

Modules running in this system

Construction & Project ERP

Modules running in this system

Medikal Patron CRM

Geo Enerji CRM

Solar Gard CRM

Beauty CRM

Digitalpedi CRM

Digitalpedi Field Sales

Digitalpedi HQ

Site Assistant

A clear process, no surprises.

Analysis

Strategy

Design

Development

SEO Preparation

Launch

Measurement

About business software

Let's talk through the process first, then write the software.